Shipping policy

Shipping policy


Customers are liable to pay any inbound duties and taxes which local customs may charge.


As of July 1, 2021, the European Union (EU) including the United Kingdom will remove the Value Added Tax (VAT) exemption for low-value imported goods (i.e. all goods with a value of up to €22*). As a result, all commercial imports into the EU will be subject to VAT and require a Formal Customs Declaration. Please find more details in this link
* European Union (EU) countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Please note that Taxes, Duties, and customs clearance fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee on your order. The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of Thailand) the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. If a product is seized and destroyed by customs, we will NOT be responsible for the losses, product, or shipping refunds.

Items ordered in Thailand can only be delivered to persons 18 years or older, with an address in Thailand.

How long does it take to process my order?

Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Understand we are a team of humans, working with human hands, and human brains. We aren't perfect

How long does it take to get my order?

DHL takes 2 - 4 working days

Aramex takes 2 - 5 working days

CDEK (Russia) takes 1 or 2 weeks 

What courier do we use?

We use Aramex, DHL Express & CDEK Russia for delivery 

How do I track my order?

Aramex Tracking

DHL tracking

CDEK tracking

How much will it cost to ship my order?

Please consult your rates in



*Shipping to Russia has number of special conditions. According to our courier CDEK each customer need to provide passport copy as for custom regulations.


According to custom regulations clients need to send us their ID 

Any Question

Please Contact :

Phone : +66 2 671 1850

Business Address:  99/1 RIMTHANG-RODFAI ROAD Khlong Toei Bangkok 10110 Thailand